#Twilio chatbot whatsapp how to#

If we take a look at the example below we will select a voice channel and Select Twilio as the provider you will get something like this Now your account is connected you are now able to create a chatbot on one of the following channels:ĭo take note it depends on which channel you can use due to the settings of your connected phone number. If all goes well then you should also see a verified status in the top right corner of your screen The chatbot will allow users to share their current location and get back a live traffic report and a link to an interactive map. Maintain one or multiple 1-to-1 or group cross-channel conversations over chat, SMS, MMS, WhatsApp, Google’s Business Messages, and Facebook Messenger.

#Twilio chatbot whatsapp how to#

Login to your Twilio account (opens new window) and when arriving at your dashboard overview you will be able to directly grab the Account SID as well as the AUTH tokenĬopy and paste both into your workspace Twilio section and press the save button. In this tutorial I’m going to show you how to answer that question by building a basic chatbot for WhatsApp using the Twilio API for WhatsApp and the Flask framework for Python. Our transparent, pay-as-you-go pricing lets you only pay for what you use based on the destination country of your message and type of message you’re. The WhatsApp channel allows chatbots and agents to chat with customers via the WhatsApp Business API through Twilio.Once you add a WhatsApp channel.

Send automated message via WhatsApp using your Twilios sender number. Learn more about WhatsApp Messaging Pricing with the Twilio MessagingX platform. In order to connect your Twilio account go to the integration section from the left-hand menu and select Twilio.Īs you see you only need to insert two pieces of login details to connect your Twilio account: Automated communication for resolving customers queries & confusion effectively. With Twilio you are able to create voice, SMS and WhatsApp chatbots.